KAOS KLUB Terms of Service

Effective 13 November 2026.

1. Who we are. KAOS KLUB is operated by [to be published], [to be published] ("we"). These terms and the Official Sweepstakes Rules form the agreement between you and us. If they conflict on a sweepstakes matter, the Official Sweepstakes Rules win.
2. Beta. This is an invite-only test version. Features may change, break or be removed. We may end the beta with notice in the app.
3. Eligibility. You must meet the age, residence and location rules in the Official Sweepstakes Rules, use your real identity, and keep one account only. You are responsible for activity on your account.
4. Klub Coins. Klub Coins are a limited licence to use a virtual item for entertainment. They have no cash value, cannot be redeemed, sold or transferred, and are not a deposit or stored value. Purchases are final except where the law requires a refund or where we choose to refund. If a payment is reversed or charged back, we remove the Klub Coins and any bonus Tab Credits from that purchase and may suspend the account.
5. Tab Credits (Sweeps Coins). Tab Credits are the free sweepstakes entries: never sold, no cash value until redeemed, and redeemable at 1 Tab Credit = USD 1.00 prize value. How you get them, play them and redeem them is set by the Official Sweepstakes Rules.
6. Fair play. Game outcomes use a provably fair process you can check on the verify page. No bots, scripts, collusion, multiple accounts, VPNs or location spoofing, or exploiting bugs. We may void results and coins gained that way.
7. Responsible play. You can set purchase limits, take a break or self-exclude at any time (see the Responsible Play page). We may limit or close an account where we see signs of harm.
8. Privacy. We use your data as described in the Privacy Policy.
9. Suspension and closure. We may suspend or close an account that breaks these terms. On closure, verified redeemable Tab Credits are handled under the Official Sweepstakes Rules; Klub Coins end.
10. No warranty; limits of liability. The beta is provided "as is", without warranties of any kind. To the extent the law allows, our total liability to you is limited to the amount you paid us in the 6 months before the claim.
11. Governing law and disputes.
    • Governing law. These terms are governed by the laws of the State of Delaware. The Federal Arbitration Act governs this section 11.
    • Talk to us first. If you have a problem, email support@kaosklub.app with your account email and a short description. Neither side may start an arbitration or court case until 30 days after that notice.
    • Individual arbitration. Any dispute between you and us about KAOS KLUB, these terms or the Official Sweepstakes Rules will be decided by binding arbitration on an individual basis, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (and, where they apply, its Mass Arbitration Supplementary Rules). Hearings take place by video or phone, or in the county where you live if you ask. We pay all AAA fees beyond the amount the AAA Consumer Arbitration Rules assign to you. The arbitrator may award you the same individual relief a court could.
    • Small claims. Either of us may bring an individual claim in small claims court instead, if it qualifies.
    • No class actions. You and we each give up the right to a jury trial and to bring or join any class, collective or representative action. If this waiver is found unenforceable for a claim, that claim goes to court and the rest of this section still applies.
    • Public injunctive relief. A request for public injunctive relief, where the law does not allow it to be waived, will be decided by a court after any arbitration of your individual claims.
    • Opt out. You can opt out of arbitration by emailing support@kaosklub.app with the subject "Arbitration opt-out" within 30 days of first accepting these terms. Opting out doesn't affect anything else in these terms.
    • Courts. Any claim not decided by arbitration will be brought only in the state or federal courts located in Delaware, unless the law lets you bring it where you live.
12. Changes. We may update these terms with notice in the app. Continuing to use the app after the notice means you accept them.
13. Your profile and photo. If you upload a photo as your avatar, you confirm that you own it or have the right to use it, that it shows no one else without their permission, and that it follows our content rules (no nudity, violence, hate symbols, weapons, drugs, logos, or anyone under 18). You give us a licence to display it in KAOS KLUB while it is your avatar. We may remove any avatar, and other players can report or block you.
14. Contact. support@kaosklub.app.